Mail Box Names When you have a VH2000 account, you create a mail box name for each email address you want to establish. (Up to 15 mail boxes provided with VH2000 Lite, and 45 for VH2000 Gold.) So, if your domain name is smithco.com, you can create e-mail addresses such as sales@smithco.com, or president@smithco.com, or bobjones@smithco.com.

Receiving E-Mail If you want a new address such as sales@smithco.com, but would like to access it from an email account you already use, you can choose to have any email coming to sales@smithco.com autoforwarded to your other address. For most mail boxes you will want to access the email directly using an email client , which you can do by setting the mail box up with a POP3 password. Email clients include Eudora, Outlook, Yahoo, HotMail, Fuse, WorldNet, IBM, GTEMail, SprintMail, Prodigy, MSNet, Netscape, and others. When you want to change your password, add/delete a mailbox or switch from autoforward to POP3 access, you may use your account password to access web pages that let you do that.

Sending E-Mail When you use your VH2000 dial-up account to access the internet, you can use your email client software to send email. You will want to set up to do this (the SMTP side of email) for each mail box where you receive email (the POP3 side of email). The VH2000 monthly service package is not set up for high volume broadcasting of email (sometimes known as "mail spamming"). Sending large amounts of mail may require a negotiated, additional fee. Let us know if you need to send high mail volumes.

Autoresponder is another email option. You can specify a message to be returned immediately to all messages coming to a selected mailbox. For example, email coming to sales@yourcompanyname.com could be acknowledged with an immediate response that says the email was received and that someone will respond as soon as possible.